Premier Real Estate - Sales, Rental & Property Management - Charlotte NC


BILL GUTERES, JR.

Broker/Realtor®

ABR, CRS, CSP, GRI, SRES
 


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704-752-7873 (office)

704-719-6239 (direct)

Email


 


 

RENTAL PROPERTY MAINTENANCE SERVICE

 


FAQ - Do I have an emergency situation?


 

NON-EMERGENCY MAINTENANCE REQUEST

 

MAINTENANCE REQUEST FORM

For a Non-Emergency Maintenance Request, please click on the Request Form link above so that we can schedule repairs to be completed as soon as possible. After we have received your request for maintenance, one of our property managers will call you within two business days to schedule repairs.

 


 

EMERGENCY MAINTENANCE REQUEST

 

For an Emergency Maintenance Request during normal business hours:

 

Monday -Friday, 9:00am - 5:00pm, call:  704-719-6239

 

Please note that we are closed on weekends and holidays.
Holidays that fall on a weekday are not considered normal business hours.

 



For an AFTER-HOURS EMERGENCY REQUEST:

Please call: 800-507-6097
 



Please read the following to help you determine
if you have a true emergency situation.

 

  • Fire at the home - First call 911!

  • Flood at the home

  • No heat in the winter when temperature is below 50 degrees

  • No air conditioning when temperature is above 80 degrees

  • No water (first make certain the water was not turned off by the city or disconnected)

  • No electricity at ALL (first make certain the breakers have not tripped and then call your power company to make sure service has not been disconnected or that there is not an area power failure)

  • Broken water line (shut off water at the main water valve)

  • If you detect a gas smell leave the home immediately, use a phone that is not located on the property and call your gas company.

  • Commode not working in the home when there is only ONE Commode

  • Anything that will cause damage if left unattended until the following business day
     


BILL GUTERES, JR.

Broker/Realtor
®, ABR, CRS, CSP, GRI, SRES

704-752-7873 (office)    ▪    704-719-6239 (direct)    ▪    Email

 

 

 

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SOUTH CHARLOTTE REALTY

Mailing Address Only:
9716-B Rea Road, #147
Charlotte, NC 28277

704-752-7873 (office)    ▪    704-719-6239 (direct)     ▪    704-973-7788 (fax)

Email

 

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All information provided is deemed reliable but is not guaranteed and should be independently verified.